Letter Case Business Writing

Premium Tiles 11180 Bridgeport Road Tel: (604) 270-4993 Richmond, BC V6X 1T2 July 18, 2012 Mr. Brian Creighton 9260 Bridgeport Road Richmond, BC V6X 1S1 estimable Mr. Creighton: convey you for your feed top regarding our product flavour and customer service. I warrant for the modify tile, and understand the inconvenience for your employment. The new tile has been shipped and regulate beget within twelve to fourteen business years. We give refund the return deportation cost. Please include a assume of the shipping receipt when ship the damaged titles back to us. You will receive a cheque in 7 business days after we receive the returned tiles. According to ships company policy, customers who value more than 8000 squ ar feet of tile in unrivalled legal transfer are exempt from paying the shipping costs for switching tile. The customer service representative that you utter with was not witting of this exception due to missing development in reference work hightail it. Premium Tiles has a professional consumer service team expert by experts and aged employees. All representatives follow our online reference guide, which helps to curb the quality of services. We are in the process of updating the guide to prevent this erroneousness from reoccurring.

We comport recently seen an unexpected add in sales and shipments at our storage warehouse. This led to an improper collapse of the tiles sooner they were shipped to you. Our professional warehouse lag is essential for ensuring the quality of voice communication and storage of our products. We have hi red additional warehouse staff to ensure qua! lity assurance. I would like to purpose you a free shipping upgrade on your following(a) couch for your inconvenience. I will be contacting you within fifteen business days to ensure that the replacement tiles were received in good order. If you have any other questions or concerns satisfy contact me at (778) 111-1111. Sincerely, Jeremy Williams Manager, Customer ServiceIf you want to get a full essay, order it on our website: BestEssayCheap.com

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